So there I am, waiting in the queue to load (I drive a truck), there's 5 wagons in front of me, so as it takes about 20 or so minutes to load each one, then its at least an hour and forty minutes.
The person who "routes" the loads can see the yard and queue of wagons from her desk, yet its my fault that it took nearly 2 hours to get my load.
What a crock of shit !
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